In service based industries the relationships we make are critical.
It isn’t uncommon to get caught up in the numbers – how many followers you have, how many people are in your email list, how well known are you in the industry? While size does matter, it’s about how you utilise it.
People will always remember how you made them feel, so if you make them feel heard and supported, this is incredibly important.
I’d love to know what you think !
Let me know in the comments your biggest takeaway from this video.
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